Our contracts offer:
Competitive Pricing
Service and support at highly competitive pricing, ensuring your equipment operates at peak efficiency without straining your budget.
Quick repairs
We offer service in any way we can to get you up and running, including telephone support engineer visits and in house repairs.
Dependable measurement results
Our maintenance contract means instruments are installed, calibrated and adjusted by trained and authorised service engineers.
Guaranteed original manufacturers part
Giving you the peace of mind of sustained quality.
Reduced risk of failure
Regular maintenance care gives longevity and reliable results from your analyser.
Regular service
This helps maintain the value and life of your instrument giving cost savings over time.
We offer 3 types of Service contract to suit all aspects of our customers’ needs:
Plan A
Preventative Maintenance Contract
This contract includes the following features:
- 1 annual preventative maintenance service and calibration.
- Covers hardware and software of the instruments.
- Carried out with certified test equipment.
- Certification and electronic service report provided on completion of work.
- Full telephone/email support.
- Callouts included (number of callouts depends on number of contract instruments).
Plan B
Preventative Maintenance for a long service life
This contract includes the following features:
- 1 annual preventative maintenance service and calibration.
- Covers hardware and software of the instruments.
- Carried out with certified test equipment.
- Certification and electronic service report provided on completion of work.
- Full telephone/email support.
Customer defined service contracts
This contract allows full flexibility to care for customer’s needs.
We currently offer service contracts/breakdown callouts and spare parts ability on the following product lines:
- CAMBRIDGE VISCOSITY
- USON
Please contact our service team for more information these types of contract.